By using the Website you agree to be bound by these Terms.
We reserve the right to update these terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to figure out such changes. The changes will apply to the use of the Website. After we have given such an announcement. If you do not wish to accept the new terms. You should not continue to use the Website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new terms. You should not continue to use the website. If you continue to use the website after the date on which the change comes into effect, your use of the website indicates your agreement to be bound by the new terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
You warrant that:
The personal information which you are required to provide when you register is true, accurate, current, and complete in all respects; and you are not impersonating any other person or entity.
The products purchased on this site are for private and domestic use only and are not for resale. You will notify us immediately of any changes to the personal information by e-mailing or telephoning our customer service representatives at:
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card, or other payment information. We confirm that this information will be held by us in accordance with the UK Data Protection Laws.
You are responsible for ensuring that your sign-in details, password, and all other details in relation to your account remain confidential at all times. To ensure that your credit, debit, or charge card is not being used without your consent, we will validate the name, address, and other personal information supplied by you during the order process against appropriate third-party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your cooperation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.
By accepting these terms and conditions you are consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information.
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive, or of an obscene character.
You agree to fully indemnify, defend and hold us, and our officers, directors, employees, and suppliers, harmless immediately on demand, from and against all claims, losses, cost, and expenses, including reasonable legal fees, arising out of any breach of these terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such Websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss, or offense caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email (or by other means if no e-mail address has been provided).
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. Any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card, or Paypal account or (ii) dispatch the goods to you or commence the services, whichever is the latter. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we can not be liable for any loss you may suffer if a third party procures unauthorized access to any data provided by you when accessing or ordering from the Website.
The products sold on the Website are not for resale or distribution. You are limited to a purchase of 5 items of any one product. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified.
Click and collect orders (Hubbox) - it is a service that lets you collect your parcels from thousands of local collection points, ensuring you never miss a delivery again.
Please be aware that Hubbox orders will need to be collected from your chosen collection point in order to be refunded or if you wish to exchange the item for another one. Any uncollected orders will be sent back to our warehouse and refunded in full. Please note that this process might take up to a month.
Where you have purchased the goods or services as a consumer (i.e for private use as opposed to business use). Please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
On receipt of your notice of contract cancellation, the customer service team will confirm receipt. Please add the shipping invoice that you received with your order and include it with your return so we can process your refund promptly. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable service to return your order to us and that you retain the proof of sending, in case of a dispute.
All items must be returned unused, in their original condition, and from the country that the order was delivered to. We will refund the full value of your order, within 14 days of receiving your notice of cancellation or return of items. If we do not receive the canceled items back, we may arrange to collect them from you at your cost. Please note you may only use your right to cancel the order under the ICACRs (Information, Cancellation and Additional Charges) Regulation 2013, if you give us formal return notice of cancellation any time after your order has been placed, up until 14 calendar days from the day after you receive your order, by email or post as described above.
Please note that the returns procedure must be followed, and failure to do so may result in us being unable to exchange goods or provide refunds. Also, please be aware that we cannot be held responsible and provide refunds/exchanges on stock affected by circumstances beyond our control.
If you decide to return your products to us, we will not be responsible for any loss or damage to them in transit and, for this reason, we recommend that you use a tracked delivery service. If returned products are lost or damaged in transit, we reserve the right not to refund any amounts attributable to such loss or damage.
Please contact the customer care team to obtain instructions on how to return the order. If it was returned not as instructed and you use your own delivery method, we will not be able to cover any additional charges e.g when the sender did not pay enough for the postage. The package will be returned back to the sender at their own cost.
If you wish to cancel or return an order pursuant to this clause, then please see our returns policy for more details.
Please note that we are unable to help if an item was not purchased directly with us. You will need to go back directly to the store you purchased your item from.
*We cannot accept returns or exchanges on underwear or socks for hygiene reasons.
Please note that our return policy allows for all merchandise to be returned within 14 days after purchase.
The postage will only be refunded if the goods were received faulty or not as described.
Whilst we try to display the colors of our products accurately on the Website, the actual colors can look different because of individual screen variations and color balance issues. It could be different again whether viewed on Tablet, PC or Mac. Unfortunately, we have no control over this and cannot be responsible for these variations.
All items are subject to availability. If the products or services you have ordered are not available, we will inform you about this as soon as possible and we may offer alternative products or services of equal quality and value.
If your received item is damaged please contact us within 48 hours of receiving your goods.
Please provide us with a photo of the damaged parcel and any other evidence that will help us investigate this further.
All prices are shown (only where applicable - see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.
If your delivery address is within Pakistan, no additional taxes will be charged to you. If your delivery address is outside of Pakistan you may be subject to import duties and taxes, which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
Please note that when shipping goods from outside Pakistan, cross-border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of Pakistan, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
Payment can be made by any major credit or debit card or account.
Payment will be debited and cleared from your account before the dispatch of your goods or provision of the service to you. If payment is to be made via a credit card until the card issuer validates the payment.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance, we are not required to sell the goods to you at the price shown. We always try to ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered, we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit, debit card, account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or doesn't, for any reason, authorize payment to us we will not be liable to you for any delay or non-delivery.
You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at:
The content of the Website is protected by copyright, trademarks, database, and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network), or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content of the website.
Notwithstanding any other provision in the Terms, nothing in these Terms:
Affect or limit your rights as a consumer, or will our negligence. The Website is provided on an “as is” and ‘’as available’’ basis without any representation or endorsement made; we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case.
We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience from the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages that arise out of or are related to the Website.
If any part of the Terms shall be deemed unlawful, void, or for any reason is unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
These terms form the entire basis of any agreement reached between you and us.